Please read these terms and conditions carefully before using the Mind Sphere Psychological Counselling website. By accessing or using the website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our website.

Nature of Services:

Mind Sphere Psychological Counselling website (hereinafter referred to as "the Website") provides information, resources, and online counselling services related to psychological well-being. The services offered on the Website are intended for informational and educational purposes only and are not a substitute for professional mental health advice or treatment.

Eligibility:

You must be 18 years or older to use the counselling services provided on the Website. If you are under 18 years of age, you may only use the services with the consent and involvement of a parent or legal guardian.

Counselling Services:

The Website offers online counselling services provided by licensed and trained mental health professionals. The counselling services are conducted via secure communication platforms, and all discussions are treated with strict confidentiality. However, please note that the confidentiality of online communication cannot be guaranteed due to the inherent risks associated with electronic transmission.

User Responsibilities:

When using the Website and engaging in counselling services, you agree to:
a. Provide accurate and truthful information about yourself and your current mental health status.
b. Maintain the confidentiality of your account login information and not share it with others.
c. Respect the privacy and confidentiality of the mental health professionals and other users on the Website.
d. Comply with all applicable laws and regulations governing your use of the Website.

User Content:

Any information, data, or content that you submit or upload to the Website, including messages, text, images, or any other material (collectively referred to as "User Content"), remains your sole responsibility. By submitting User Content, you grant Mind Sphere Psychological Counselling a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, and display the User Content for the purpose of providing counselling services and improving the Website.

Limitation of Liability:

Mind Sphere Psychological Counselling, its employees, and affiliated mental health professionals shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or the counselling services. This includes any loss of data, loss of profits, or any other intangible losses.

Confidentiality and Privacy:

Mind Sphere Psychological Counselling is committed to protecting the privacy and confidentiality of user information. Please refer to the Privacy Policy on the Website for detailed information on how we collect, use, and safeguard your personal data.

Third-Party Links:

The Website may contain links to third-party websites or resources that are not under the control of Mind Sphere Psychological Counselling. We are not responsible for the content, privacy practices, or availability of such external websites. Any access to third-party websites is at your own risk, and we encourage you to review their respective terms and conditions and privacy policies.

Intellectual Property:

All content, materials, and intellectual property rights on the Website, including but not limited to text, graphics, logos, images, and software, are owned by or licensed to Mind Sphere Psychological Counselling. You may not reproduce, distribute, modify, or create derivative works of the Website's content without prior written permission from Mind Sphere Psychological Counselling.

Indemnification:

You agree to indemnify and hold harmless Mind Sphere Psychological Counselling, its employees, and affiliated mental health professionals from any claims, damages, liabilities, costs, or expenses arising from your use of the Website or the counselling services or any