At Mind Sphere Psychological Counselling, we are committed to protecting the privacy and confidentiality of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and interact with our website. By accessing or using our website, you consent to the practices described in this Privacy Policy.
a. Personal Information: We may collect personal information
such as your name, email address, contact number, and other
relevant details when you voluntarily provide it to us through
our website forms or during the counselling process.
b.
Usage Data: We collect non-personal information about your
interactions with our website, including IP address, browser
type, operating system, referring URLs, pages visited, and
other analytics data. This information is collected through
cookies and similar tracking technologies.
a. Service Delivery: We use the collected personal information
to provide you with the requested counselling services,
communicate with you, and fulfill our contractual obligations.
b. Communication: We may use your contact information to
send you important updates, newsletters, or promotional
materials related to our services. You have the option to opt
out of receiving such communications.
c. Website
Improvement: We analyze non-personal information to improve
our website, enhance user experience, and optimize our
marketing efforts.
a. Third-Party Service Providers: We may engage trusted
third-party service providers to assist in delivering our
services, such as secure communication platforms. These
providers are contractually obligated to maintain the
confidentiality and security of your personal information.
b. Legal Requirements: We may disclose your information
if required by law, regulation, or legal process, or in
response to a valid and enforceable governmental request.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Mind Sphere Psychological Counselling, its employees, and affiliated mental health professionals shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or the counselling services. This includes any loss of data, loss of profits, or any other intangible losses.
You have the right to access, update, correct, and delete your personal information held by us. If you wish to exercise these rights or have any concerns regarding your data, please contact us using the provided contact details.
We use cookies and similar tracking technologies to enhance your website experience and collect usage data. You may choose to disable cookies through your browser settings, but please note that this may limit certain features or functionality of our website.
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties when visiting their websites.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take appropriate steps to remove the information.
We reserve the right to modify or update this Privacy Policy periodically. Any revisions will be effective upon posting the updated policy on our website. We encourage you to review this Privacy Policy regularly.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using our website
